Effective Date: July 15, 2026

Welcome to House of Sakshi (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit houseofsakshi.in and purchase our products, including women’s western wear, trendy clothing, jeans, tops, T-shirts, dresses, and other fashion apparel.

By using houseofsakshi.in, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue using our website.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you create an account, place an order, or contact us, we may collect:

Full name
Email address
Mobile number
Billing address
Shipping address
PIN code
Payment details (processed securely through authorized payment gateways)
Order history

Automatically Collected Information

When you browse our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Website usage statistics
Date and time of visit
Pages viewed
Referral URLs

Cookies and Similar Technologies

We use cookies and similar technologies to:

Keep you logged in
Remember shopping cart items
Improve website performance
Understand customer preferences
Personalize your shopping experience
Measure website traffic and analytics

You can disable cookies through your browser settings, although some website features may not function properly.

2. How We Use Your Information

Your information may be used to:

Process and deliver orders
Verify transactions
Manage your account
Provide customer support
Send order confirmations and shipping updates
Respond to your inquiries
Improve our products and services
Personalize your shopping experience
Prevent fraud and unauthorized transactions
Comply with applicable legal obligations
Send promotional emails, offers, and newsletters (only where permitted by law or with your consent)

3. Payment Security

House of Sakshi does not store your complete debit card, credit card, UPI PIN, or net banking credentials.

Payments are processed securely through trusted third-party payment service providers using encrypted connections. We recommend reviewing the privacy policies of the payment providers used during checkout.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties only when necessary, including:

Shipping and logistics partners
Payment gateway providers
Website hosting providers
Customer support platforms
Marketing service providers
Analytics providers
Government authorities when required by applicable law

These service providers are authorized to use your information only for the services they perform on our behalf.

5. Data Retention

We retain your information only for as long as necessary to:

Complete your orders
Provide customer support
Meet accounting and tax obligations
Resolve disputes
Enforce our legal agreements
Comply with applicable laws and regulations

When no longer required, personal information is securely deleted or anonymized.

6. Your Rights

Subject to applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent where applicable
Object to certain processing activities
Request a copy of your personal data
Update your account information

To exercise these rights, please contact us using the details provided below.

7. Marketing Communications

If you subscribe to our newsletter or promotional updates, you may receive information regarding:

New arrivals
Women’s western fashion collections
Exclusive discounts
Seasonal offers
Product launches

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us.

8. Children’s Privacy

House of Sakshi does not knowingly collect personal information from individuals under the age of 18 years. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

9. Data Security

We implement reasonable administrative, technical, and organizational security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or external services.

We are not responsible for the privacy practices, content, or security of these external websites. We encourage you to review their respective privacy policies before providing any personal information.

11. Analytics

We may use analytics tools to understand visitor behavior and improve our website.

Analytics may collect information such as:

Device information
Browser information
Pages visited
Time spent on pages
General geographic location
Traffic sources

This information is generally collected in an aggregated or anonymized form wherever possible.

12. International Data Transfers

If any of our service providers process information outside India, appropriate safeguards will be implemented to protect your personal information in accordance with applicable laws.

13. Compliance with Indian Laws

House of Sakshi aims to process personal data in accordance with applicable Indian laws, including:

The Digital Personal Data Protection Act, 2023 (DPDP Act), as applicable
The Information Technology Act, 2000
Applicable rules, regulations, and government notifications relating to data protection and electronic commerce

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website features.

The revised version will be posted on this page with an updated Effective Date. Continued use of the website after changes constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us.

House of Sakshi

Website: houseofsakshi.in

Email: support@houseofsakshi.in (Replace with your official support email if different.)

Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)

Consent

By accessing or using houseofsakshi.in, creating an account, or purchasing products from our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, use, processing, and storage of your information as described herein.